Was doing some incident response on a Windows 2003 server, I needed to verify a service pack level and installed KB's via the add remove programs program but the icon was missing.
Found the answer on how to call it via the start-->run-->appwiz.cpl
http://en.kioskea.net/faq/sujet-465-the-add-remove-programs-icon-is-missing-in-control-panel
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